KOKOBOT - The Airbnb-Owned Tech Startup - Data Mining Tumblr Users’ Mental Health Crises for “Content”
I got this message from a bot, and honestly? If I was a bit younger and not such a jaded bitch with a career in tech, I might have given it an honest try. I spent plenty of time in a tough situation without access to any mental health resources as a teen, and would have been sucked right in.
Chatting right from your phone, and being connected with people who can help you? Sounds nice. Especially if you believe the testimonials they spam you with (tw suicide / self harm mention in below images)
But I was getting a weird feeling, so I went to read the legalese.
I couldn’t even get through the fine-print it asked me to read and agree to, without it spamming the hell out of me. Almost like they expect people to just hit Yes? But I’m glad I stopped to read, because:
What you say on there won’t be confidential. (And for context, I tried it out and the things people were looking for help with? I didn’t even feel comfortable sharing here as examples, it was all so deeply personal and painful)
Also, what you say on there? Is now…
Koko’s intellectual property - giving them the right to use it in any way they see fit, including
Publicly performing or displaying your “content” (also known as your mental health crisis) in any media format and in any media channel without limitation
Do this indefinitely after you end your account with them
Sell / share this “content” with other businesses
Any harm you come to using Koko? That’s on you.
And Koko won’t take responsibility for anything someone says to you on there (which is bleak when people are using it to spread Christianity to people in crisis)
They also use the data they gather from users to conduct research and publish papers. I didn’t find them too interesting - other than as a good case study of “People tend to find what they are financially incentivized to find”. Predictably, Koko found that Kokobot was beneficial to its users.
So yeah, being a dumbass with too much curiosity, I decided to use the Airbnb-owned Data-Mining Mental Health Chatline anyway. And if you thought it was dangerous sounding from the disclaimers? Somehow it got worse.
(trigger warning / discussions of child abuse / sexual abuse / suicide / violence below the cut - please don’t read if you’re not in a good place to hear about negligence around pretty horrific topics.)
There are young people on tumblr that actively seek support from KokoBot right now, if you check the tag for recent posts. Those people did not get paid to promote it, so do not harrass them. If you can, direct them towards resources about Kokobot (like this post) that are more transparent about what this company is up to.
A woman is a type of man first discovered during World War 2 by doctor and geneticist Richard Lewis Cooper-Hillman [1][2]. Unlike other types of man, women are known to inhabit dank and moist subsurface environments such as caves and ancient ruins [3], and thrive in low-light conditions [4]. Because of their high energy efficiency but low stamina, women have historically been employed in professions that require brief bursts of intense physical activity, such as boulder lifters [5] and emergency pole vaulters [6]. The standard call sign for women is WMEN [7].
So in the past few years I’ve seen so many videos / posts that are like:
“Actually wolves don’t have hierarchies! They live in family groups where the ‘alphas’ are mom and dad and the other wolves are their CHILDREN and offer their respect willingly! :D”
and I just have to say
how dare you try to make normative nuclear families out of wolves
Yes, a lot of the old “nature red in tooth and claw” stuff about wolves is nonsense. (Like anything from Jack London.) And anything ‘alpha’ you see sleazy men trying to relate to dating (yikes!) is especially nonsense.
But wolves are complex social creatures and they create complex social structures. Just as you can’t say “THIS is the way human society is structured. Just THIS single way and no other”, so too there is no single form for a wolf pack.
Some packs are a mom wolf and a dad wolf and their wolf children. Others are two small ragged packs that combine to form a large pack. Others are packs where a lone wolf joins and eventually becomes a leader. Others are packs where a grown child-wolf has pushed their parent out of the leadership role.
Speaking of the latter, let’s look at the tale of Wolf 40 and Wolf 42.
Wolf 40, Wolf 41, and Wolf 42 were wild Yellowstone wolves, daughters of the alphas. Their father was illegally killed by hunters and shortly after ambitious Wolf 40 ousted her mother, driving her out of the pack. Wolf 21 became the new alpha male, and 40′s mate.
Wolves have personalities, and Wolf 40′s personality was “volatile”. Imagine Scar from The Lion King combined with the boss from Office Space, and you have Wolf 40. She habitually bullied the other female wolves, attacking them until they expressed abject submission. And the wolves that got the worst of it were her sisters, Wolves 41 and 42.
Wolf 41 got tired of the bullying and left. Wolf 42 remained, perhaps because she was close to Wolf 21, the alpha male. Despite that, Wolf 21 did not interfere when his mate harassed Wolf 42.
One day, Wolf 40 went out on an important task. She was going to kill another litter of her sister’s pups–having done the same in two previous years. This isn’t uncommon wolf behavior (but is not universal, as we will see.) Typically only the alphas breed.
However, Wolf 40 never returned from her important task because Wolf 42–who previously had submitted to her alpha and sister, who had allowed the killing of two previous litters of pups–had had enough. She fought back.
And the other female wolves jumped to aid her.
Collectively, they killed Wolf 40. Because “alpha” isn’t a magic cloak of protection, it doesn’t even mean “strongest wolf”, it’s just a job title.
The next day Wolf 42 carried her pups, one by one, to her sister’s den. She set her children among the pups of her dead sister and raised both litters together. And when another wolf in the pack had pups, Wolf 42 carried them to the den to be communally raised as well. She was the alpha female now and she made the rules, and the first rule was “we don’t hurt pups here.”
As alpha female, Wolf 42 continued to be supportive and kind towards the other pack members. Wolves who had been nervous wrecks under Wolf 40 began to relax and come into their own; one of the former omega wolves gained self-confidence and became one of the best hunters.
“Alpha”, for wolves, just means leader. They might be good leaders, whom you respect, or they might be bad leaders, who fill you with dread. They might be your parents, or they might not. Even if they are your mother or father, wolves don’t contextualize those relationships the same way humans do.
But one thing wolves have in common with humans is that they have individual personalities and experiences, and their actions derive from those. There is no “typical wolf pack.” And I think that’s beautiful.
If you want to learn more about wild wolf dynamics, I recommend reading the annual Yellowstone Wolf Project Reports. Which are FASCINATING. There are also some good wildlife specials out there.
Wolves are my favorite animal. <3 It pains me to see them misunderstood as crazed bloodthirsty brutes, but it also pains me to see them woobified. They deserve better than that.
